All of our products are made and finished to a high standard using quality materials, but as all of our designs are handcrafted, slight variations can sometimes occur between the items you see on our website and those you receive. Colours of materials indicated on our website may also vary slightly due tolerances in photographic reproduction and differences between computer monitors.
All items are quality control checked before despatch and leave in perfect condition. Any items that are damaged during transit may be returned as detailed in our returns policy.
Component materials for each product are outlined on each product page. If you are unsure about any of these please contact us.
Many of our pieces of jewellery contain Sterling silver which may tarnish over time. This can easily be revived using jewellery cleaner which is available in most department stores.
Many of our designs are delicate so please store items in their individual gift packaging to avoid items scratching, tangling or tarnishing.
Avoid spraying perfume and hairspray when wearing your jewellery or tiaras, as this can discolour natural stones and pearls and dull the sparkle of crystals.