Exceptional Customer Service…
We have been designing and creating beautiful bridal adornments for over 12 years now and are always delighted to receive complements and feedback from our lovely brides. When we meet a new excited bride-to-be, it is wonderful when they tell us that we have been recommended to them by a friend, relative or colleague for our exceptional customer service. Here are a few words some of our previous brides had to say…
“The headbands are so comfortable, unlike some I tried in some bridal boutiques which I felt would be uncomfortable to wear all day. The bands are made of flexible silver or gold plated metal which can be wrapped in a ribbon colour to match your hair too which is great if you would like the band to be hidden”.
“The designs can be customised to suit your wedding theme. Tracy can add different coloured Swarovski beads, swatches of lace from my dress and even some of my grandmothers pearls too, making my headpiece completely unique!”
“Tracy sent photographs of “work in progress” along the way to ensure I was happy with the design, adding to it where necessary” “
“I can’t rate Tracy enough, she gives a first class, very personal service. Friendly and extremely helpful in guiding you towards what suited you, and adapted her designs to match what I wanted. Thank you so much Tracy. I would love to rate you more than 5! ”.
“My headpiece was beautifully boxed and wrapped in tissue to keep it as new after the wedding day and the jewellery all arrived in gorgeous white boxes which were happily received by my bridesmaids on the morning of my wedding – they make perfect gifts for the wedding attendants!”